Omnius Web Development | Toronto Web Design

Omnius

Terms & Conditions

Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

General Approach

For general website design & development projects we employ the following steps:

  • Upon quote acceptance/signoff, initiation payment is processed to start the project.
  • Once we have your brand details such as logo, images, branding materials etc, and content, we will have a mock-up for your review within 5 to 10 working days.
  • You can review the design and suggest improvements accordingly. We provide 2 revisions for free. Revisions will be expected in an email, word, or similar document, with edits that do not add to project scope but simply bring the project closer to the intended vision. Additions are billed at our hourly rate of $65/hour. 
  • Depending upon the time and resources allocated to your project, we’ll transfer as much content as possible from the old website to the new website. Remaining content can be transferred via the CMS by your designated staff. We can provide the instructions needed to help you do this.

  • Once the site is ready from our end, we generally hand it over to you for further review, test and/or to upload/change contents as necessary.

  • Also, generally speaking, going-back and forth takes a lot of time. We encourage you to provide all necessary details, at the start of the project to ensure that the project team’s time is efficiently utilised on your project and you do not incur any unnecessary additional costs.

  • You will be kept updated via emails and/or telephone calls as the project demands. However, please do not hesitate to contact us any time you require a project status. Also, please always keep us updated with your relevant email addresses/contact details.

  • We consider ourselves to be very flexible and adaptable and approach all requests with a ‘can do’ attitude. If you require something changed, please feel free to discuss with us. Please contact us if you require further details or have any questions. We look forward to working together with you on your project!

Project Terms

Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.

Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Omnius Web Development

Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs.

Turnaround Time and Content Control

Omnius Web Development will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at date agreed with Client upon Omnius Web Development receiving initial payment, unless a delay is specifically requested by the Client and agreed by Omnius Web Development.

In return, the Client agrees to delegate a single individual as a primary contact to aid Omnius Web Development with progressing the commission in a satisfactory and expedient manner.

During the project, Omnius Web Development will require the Client to provide website content; text, images, movies and sound files

Failure to provide required website content

We ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge. 

If you agree to provide us with the required information and subsequently fail to do so past 2 weeks of engagement, we reserve the right to impose a $50/week surcharge until you provide us the required content to complete the site. 

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website.

Charges

Charges for services to be provided by Omnius Web Development are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 14 days. Omnius Web Development reserves the right to alter or decline to provide a quotation after expiry of the 14 days.

Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.

Default

Accounts unpaid 14 days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Omnius Web Development’s Web space, Omnius Web Development will, at its discretion, remove all such material from its web space. This may result in the Client’s website going offline. Omnius Web Development is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. 

Design Credit

A link to Omnius Web Development’s Website will appear in small type at the bottom of the Client’s website. The Client also agrees that the website developed for the Client may be presented in Omnius Web Development’s portfolio.

Web Browsers

Omnius Web Development makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, etc.). Client agrees that Omnius Web Development cannot guarantee correct functionality with all browser software across different operating systems.

Omnius Web Development cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Omnius Web Development reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

Hosting

Hosting is an annual charge which must be paid in advance for the whole year. 

Hosting are on shared and non-shared servers hosted via SiteGround. Omnius Web Development ensures best to our ability that our systems and servers are protected from hackers, viruses, intruders and other online and offline problems, however we will not be held liable for any disruption of services if such situation arises.

Cancellation/Termination:
Hosting Cancellation requests must be sent in writing or by email one month prior to the expiry of the same. Once the hosting has been renewed, it cannot be cancelled and must be paid for the full year.

Domain

Expiration of a domain can result in service disruption and loss of domain.

Omnius Web Development will not be responsible if a domain expires due to non-payment / late payment of the charges

Indemnity

All Omnius Web Development’s services may be used for lawful purposes only. You agree to indemnify and hold Omnius Web Development harmless from any claims. resulting from your use of our service that damages you or any other party.

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Omnius Web Development the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Omnius Web Development permission and rights for use of the same and agrees to indemnify and hold harmless Omnius Web Development from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Omnius Web Development that all such permissions and authorities have been obtained. 

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